Shipments

Deliveries are made from 9 am to 5 pm on weekdays, except for public holidays.
You will receive an email confirming shipment when your order leaves our warehouse.
The email will contain the tracking code of the courier service chosen by Orciani (FEDEX).
The tracking code, which enables you to track your delivery, is activated 12 hours after you receive the email.

Shipments to Italy:
TNT courier – Delivery within 1-3 working days after the Confirmation of Shipment.
Free shipping over €500. € 10 cost for orders under € 500.

Shipments to Europe:
FEDEX courier - Delivery within 2-5 working days after the Confirmation of Shipment.
Free shipping over €500. € 10 cost for orders under € 500.

Shipments to Switzerland:
FEDEX courier - Delivery within 2-5 working days after the Confirmation of Shipment.
Free shipping over CHF 600.
For orders under CHF 600, the delivery cost is CHF 15.00
Possible custom duties are at recipient's expense and will be calculated by courier before delivery.

Shipments to Extra-UE:
FEDEX courier - Delivery within 3-6 working days after the Confirmation of Shipment.
Free shipping over € 600, £ 600, $ 600.
For orders under € 600, £ 600, $ 600 the delivery cost is calculated during Checkout and varies from destination to destination.
Possible custom duties are at recipient's expense and will be calculated by courier before delivery.

To safeguard your purchase, we are unable to deliver orders to PO Boxes or poste restante addresses. Provide us with a delivery address where you are sure that the delivery can be made and someone will be present to sign for receipt of the order.

We do not make deliveries to multiple addresses for a single order made online. Place a different order for each address.

After shipment of the order, you will receive an email confirming the shipment and containing the tracking code of the courier service chosen by Orciani. With the tracking code, you can check the status of the delivery at any time.

You can request activation of the tracking code from 12 hours after the shipment confirmation email is sent. The email will also contain the invoice for the order. The charge will be made on your credit card when the email is received.

Yes. Once your order has been shipped, we will send you a confirmation email containing the tracking code, which you can use on the site of the courier chosen by Orciani: TNT for Italy and FEDEX for all other destinations. You can request activation of the tracking code from 12 hours after the shipment confirmation email is sent. With the tracking code, you will be able to check the status of the delivery at any time.

We make our deliveries through FEDEX . Deliveries are made on working days from Monday to Friday, from 9 am to 5 pm. Couriers do not make deliveries on public holidays.

Receive your order in a practical and elegant gift box, carefully prepared for you.
If you wish, you can add a handwritten greeting card.