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Customer Care
Our Customer Care is at your complete disposal for any doubts or questions relating to your online purchases. We will answer your questions from Monday to Friday from 9.00 AM to 6.00 PM
Fill out the Customer Service contact form
or
Contact us by phone at +39 0721 814011 or on WhatsApp -
Shipping and Returns
Delivery is guaranteed within 1-5 working days from the Shipping Confirmation. More info on the Shipping page .
If you are not satisfied with your order, you can return it by completing the online return form within 14 days from the delivery date. More info on the Returns page
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Promotions and coupons
Create an account and register on our website to get 10% off on your first purchase.
Login and apply the coupon code in your cart. -
MATERIALS AND CARE
ORCIANI products are made with carefully selected materials.
Please handle with care for longer product life.
· Protect from direct light, heat and rain. Should it become wet, dry it immediately with a soft cloth.
· Fill the bag with tissue paper to help maintain its shape and absorb humidity, and store in the provided cotton bag.
· Do not carry heavy products that may affect the shape of the bag.
· Clean with a soft, dry cloth.
For information on caring for your Naif suede product click here
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Gift box
Receive your order in a practical and elegant package, carefully prepared for you.
You can add an hand-written greeting card.
Simply choose the gift option at checkout.
